Professional Summary
Creative and operations-focused brand professional with 10+ years of
experience managing cross-functional marketing and creative projects in the education, wellness, and retail sectors. Skilled at digital content production, brand consistency, and streamlining operations. A trusted self-starter who connects big-picture strategy with hands-on execution, blending Adobe Creative Suite expertise with a strong eye for quality, process, and results.
Excited to bring creativity, organization, and problem-solving skills to a full-time creative services or brand operations role with opportunities to grow and make a meaningful difference.
Core Skills and Tools
Creative Project Management • Brand Consistency • Asset Production • Marketing Coordination • Team & Vendor Communication • Adobe Creative Cloud (Photoshop, Illustrator, Premiere Pro, Audition) • WordPress • Constant Contact • Cvent • Erply POS • Microsoft Office • Social Media Content Planning • Process Improvement • Visual Storytelling • Cross-Departmental Collaboration • Visual Merchandising
Professional Experience
Conference Manager
CESD | Austin, TX | Oct 2024 – Present
- Lead end-to-end execution of national education conferences, managing
design, logistics, communication, and marketing. - Designed and maintained website, email campaigns, direct mail, and conference visuals.
- Oversaw Cvent-based registration and support processes, improving
attendee experience. - Created branded print and digital materials to enhance professional
reputation and engagement. - Coordinated with speakers, hotels, and A/V vendors to align visual
standards and customer experience.
Creative Content Media Specialist
Get Outdoors Daily | Remote | 2022 – Present
- Produce video, podcast, and graphic content to support mission of nature-based mental wellness.
- Lead concept, scripting, editing, and publishing across social platforms.
- Oversee branding and design for products and services via Adobe CC and WordPress.
- Ensure consistency across design assets, tailoring creative to platform and audience needs.
- Support ongoing brand growth with repurposed content strategies and campaign insights.
Backyard Bird Feeding Specialist
Wild Birds Unlimited | Austin, TX | Nov 2023 – Present
- Educate customers in nature-based hobbies, increasing customer retention and sales.
- Implement visual merchandising strategies that directly increased product visibility and sales.
- Support digital marketing with graphic design, social media, and website updates.
- Conceptualize and produce visual content for social media accounts.
- Manage inventory input and display, maintaining product accuracy and store efficiency.
Operations Manager
DoodyCall, LLC | Austin, TX | Sep 2014 – 2022
- Directed all operations, hiring, training, scheduling, customer care, and marketing strategy.
- Created new SOPs and onboarding systems, cutting training time by 50%.
- Produced branded marketing materials while maintaining visual identity alignment.
- Oversaw vendor relations, budgets, and customer retention, growing business 48% YOY.
- Monitored reviews and reputation, personally resolving concerns to maintain a 5-star rating.
Freelance Design /Content Producer
Self-Employed | 2009 – 2013
- Developed branded video, photo, and design assets for multiple small businesses and non-profits.
- Designed logos, websites, and campaign visuals aligned with company mission and values.
- Managed content calendars and production pipelines for consistent digital presence.
File Clerk
Snell & Wilmer | Phoenix, AZ | Aug 2004 – Sep 2009
- Maintained complex legal filing systems for senior attorneys in patent and litigation departments.
- Trained new hires and helped implement improved organization protocols.
Education and Certifications
Bachelor of Arts in Design & Design Management – Arizona State University
Certified Digital Marketing Professional – Digital Marketing Institute
Multimedia Arts Foundation Certificate – Sessions College
Awards and Highlights
Increased sales of underperforming product by redesigning store layout
(WBU)
Launched nature podcast with full post-production and brand alignment
(Get Outdoors Daily)
Oversaw marketing and branding for 400+ client service operations
(DoodyCalls)
Trusted with full project autonomy within the first 90 days at every role held